Integrated Library Systems

An integrated library system (ILS) is a fully integrated data management system that has a myriad of modules, all of which can perform different functions for a library. One of the benefits of this type of technology is that it allows information to be shared with the various modules and reduces duplication of the data as well as the effort needed to maintain them. One current example of ILS is AquaBrowser. The link provides a good example of the possibilities that an ILS offers.

Though the types of modules that can be integrated vary from library to library, one system can, for example, connect the departments of acquisitions, circulation, serials and patron information. By combining all of these into one system, a library can look up an item and determine when it was acquired, where it is in circulation (check-out, on hold, etc.) and, if it has been checked out, who has it and when the scheduled return date is. By using one large-scale system to house this data, the information of the library’s materials and users is easier to navigate. Of course, one potential problem that could occur with such a set-up is that because all of the systems are connected, a crash or restructuring would make the information more difficult to access. The Phoenix Public Library recently reordered their computer system, and as a result, materials could not be placed on hold, items were checked out for up to two months, and for a brief period, fines could not be paid. If libraries wish to put all of their eggs in one basket, we must ensure the basket is always safe.

On a social level, ILS can lead to some major privacy issues. Because many systems give each patron a unique ID number, the number could be connected not only with their current status but also with their checkout history and, should the library computer keep track, their browsing history. This could allow for an invasion of the patron’s privacy should the information be accessed, whether by a library worker or outside party. It is important that libraries not only provide the materials, but also allow patrons to freely access whatever they wish. Again, the connections can make things easier for all parties, but the patron’s privacy should come before all other benefits.